Shipping Information

Delivery Method 

We use Toll Priority and AusPost Express Post service for our postage requirements.

We are unable to ship to PO Boxes.

Delivery Times 

Possible Delays To Your Order

Due to the impacts of Covid-19 and the the high volume of parcels in the Australian postal network, Australia Post has advised your order may be impacted with possible delays up to 5– 10 days on top of the expected delivery time.

If your order has exceeded the delayed time frame above, we ask that you lodge an inquiry directly with Australia Post here or get in touch with our friendly team (03) 9761 6622.

We understand that these are uncertain times for everyone, and we want to assure you we are working tirelessly to ensure we get your orders to you as quickly as possible.

Please allow 2-3 business days for metropolitan deliveries. Rural customers should allow an extra 1-2 business days for delivery.

As stated above, these deliveries could take longer due to the high volume of parcels being sent through Australia Post and Toll Priority. We apologise for any delays and appreciate your patience at this time.

These delivery times are provided as an estimate only. We cannot be held liable for any deliveries which fall outside these times.

Please note, some customers may experience longer delivery times during the Christmas to New Year period. 

International Orders 

We do not deliver to international addresses at this point in time. Please visit our International Dealer Locator for your nearest stockist.

Delivery Costs 

Shipping costs for all Australian orders are charged at a flat rate of $10 for standard Toll Priority deliveries. Gift cards have free shipping.